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Registering a domain - questions and answers
What are the valid characters for domain names?
Valid characters are English alphabet letters A through Z and the numbers 0 through 9. You may also use hyphens (-), but your domain cannot begin or end in a hyphen, nor can you have two hyphens in a row.
Spaces and special characters (such as !, $, &, and so on) are invalid.
What is the maximum length of characters in a domain name?
The maximum length is 63 characters. Domain names are not case sensitive. This means you can access and display your name in advertising in upper or lower case or a combination of both.
How do I check domain name availability?
Simply use the domain name search facility above. Search results will be displayed and you will have the option to proceed with registering your chosen name if it is available.
Are there any additional charges in addition to your domain name
registration price?
No - there are no hidden fees. All prices include registration and full management. Licence and Pricing Schedule
Do I have to use my domain name straight away?
No. The choice is yours as to when establish your web presence - but when you're ready to, we also offer world class email hosting and web hosting services at very reasonable prices. By hosting with us, you can keep all your Internet presence services under the one virtual roof!
I want to register a domain but don't need hosting at the present time, is that ok?
Certainly. There is no obligation to purchase email services or web hosting from us, although when it does come time that you need these services, we hope you'll consider
the email-only or full featured hosting plans
we have available.
If I register my Internet domain with you, can I host my website elsewhere?
Yes, you have full control over your domain as it will be registered to you/your business. Our web hosting packages are very competitive with an excellent range of features, but you are free to host with any web hosting company you choose. If you elect to host elsewhere we will delegate your domain at no cost; i.e. "point" the domain name to your selected hosting service.
How many available domain names can I register?
There is no limit to the number of names you can register. Some people are registering hundreds of domains! You'll be able to keep track of them all through our domain management interface.
If I am not eligible for a com.au domain name, what choices do I have?
There may be another Australian domain space (for example net.au, asn.au, org.au or gov.au)
you can search that is more appropriate for your organisation. Otherwise, select a domain name extension that is not subject to allocation policies; for example: .com, .net .org., .info, or .biz.
We offer further details below regarding Internet domain registration eligibility criteria.
How do I search for who a particular name is registered to?
You can use our handy WHOIS domain name search online tool.
What domain name extensions can I register through your service?
As well as Australian domain names, we also offer the most popular globally
recognised extensions. The follow are details about each extension and
registration eligibility criteria.
.com, .net, .org, .info, and .biz
Names with these extensions be registered by any organisation or individual anywhere in the world.
.com.au and/or .net.au
To be eligible, registrants must be:
- an Australian registered company; or
- trading under a registered business name in any Australian State or Territory; or
- an Australian partnership or sole trader; or
- a foreign company licensed to trade in Australia; or
- an owner of an Australian Registered Trade Mark; or
- an applicant for an Australian Registered Trade Mark 1 ; or
- an association incorporated in any Australian State or Territory; or
- an Australian commercial statutory body.
.org.au
To be eligible, registrants must be a charity operating in Australia, as defined in the registrant's constitution or other documents of incorporation
.asn.au
To be eligible, registrants must be:
- an association incorporated in any Australian State or Territory; or
- a political party registered with the Australian Electoral Commission; or
- a trade union or other organisation registered under the Workplace Relations Act 1996; or
- a sporting or special interest club operating in Australia.
.id.au
To be eligible, registrants must be:
- an Australian citizen; or
- an Australian resident.
What should I consider when choosing my domain names?
While domain name registration isn't complex, there are a few points to bear in mind when choosing a name, depending on how you wish to use it; for example, for business vs. personal applications. For further information, please read our guide, Domain Name Registration Tips - a handy guide to help you in choosing a domain.
Questions? Need some advice? For further information, please try a
search of our domain and web hosting Info Center,
or feel free to e-mail us or telephone our friendly team on 1300 660 603.
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