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Registering a domain - frequently asked questions
What are permitted characters for domain names?
Valid characters are letters A through Z of the English alphabet and the numbers 0 through 9. You are also able to use hyphens (-), but your domain cannot begin or end in a hyphen, nor can you have two hyphens in a row.
Spaces and special characters (such as !, $, and so on) can't be used.
What number of characters can I use in a domain name?
The maximum length you can use is 63 characters. Domain names are not case sensitive, which means you can access and display your name in advertising in upper or lower case; or even a combination of both.
How do I peform a domain name search and check availability?
Use the domain name search facility above to check the registry database. Search results will be displayed and you will then have the option to proceed with registering your chosen name if it is available.
Are there any additional purchase costs in your domain name registration price?
There are absolutely no hidden fees. All purchase prices include registration and full management. See our Licence and Pricing Schedule
Do I have to use my domain name as soon as I register it?
No. It's your choice as to when you establish your website address online presence - but when you're ready to, you can purchase world class email hosting and web hosting services at very reasonable prices. By hosting with us, you can keep all your Internet presence services under the one virtual roof!
I would like to register domains but don't require hosting at the present time, is that ok?
Certainly. You are not obligated in any way to purchase email services or web hosting from our company, although when you do find you need of these services, check the email-only or full featured hosting plans we have available as we would love to welcome you as a website hosting customer too.
If I register my Internet domain with you, can I host my web site somewhere else?
Yes, you can - you have full control over your domain as it will be registered to you or your business. Our web hosting packages are very competitive with an excellent range of features, but you are free to host with any web hosting company you choose. If you elect to host elsewhere we will delegate your domain at no cost; i.e. "point" the domain name to your selected hosting service.
How many available domain names can I register?
As many as you like - there's no limit to the number of names you can register. Some register hundreds of domains! You'll be able to keep track of them all through our secure online domains management interface.
If I am ineligible to register com.au domain names, what other URL
address choices are available?
There may be another Australian domain name extension (for example .id.au, net.au, asn.au, org.au or gov.au)
you can search on for your website address that may be more appropriate for your organisation. Otherwise, select a domain name extension that has less strict allocation policies; for example: .com, .net .org., .info, or .biz.
We offer further details below regarding Internet domain registration eligibility criteria.
How do I search for who a particular name is registered to?
You can use our handy WHOIS domain name search online
tool - it's a handy lookup service.
What domain name extensions can I register through your service?
As well as being a registrar of Australian domain names, we also offer the most popular globally
recognised website address extensions - .com, .net, .org, .biz and .info. The follow are details about each extension and
registration eligibility criteria.
.com, .net, .org, .info, and .biz
Names with these extensions be registered by any organisation or individual anywhere in the world.
.com.au and/or .net.au
To be eligible, registrants must be:
- an Australian registered company; or
- trading under a registered business name in any Australian State or Territory; or
- an Australian partnership or sole trader; or
- a foreign company licensed to trade in Australia; or
- an owner of an Australian Registered Trade Mark; or
- an applicant for an Australian Registered Trade Mark 1 ; or
- an association incorporated in any Australian State or Territory; or
- an Australian commercial statutory body.
.org.au
To be eligible, registrants must be a charity operating in Australia, as defined in the registrant's constitution or other documents of incorporation
.asn.au
To be eligible, registrants must be:
- an association incorporated in any Australian State or Territory; or
- a political party registered with the Australian Electoral Commission; or
- a trade union or other organisation registered under the Workplace Relations Act 1996; or
- a sporting or special interest club operating in Australia.
.id.au
To be eligible, registrants must be:
- an Australian citizen; or
- an Australian resident.
What should I consider when choosing my domain names?
While domain name registration isn't complex, there are a few things bear in mind before starting your search and when choosing a name, depending on how you wish to use it; for example, for business vs. personal applications. For further information, please read our guide, Domain Name Registration Tips - a handy guide to help you in choosing a domain.
Questions? Need some advice? For further information, please try a
search of our domain name and web hosting Info Center,
or feel free to e-mail us or telephone our friendly team on 1300 660 603.
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